Managing and maintaining East Yorkshire rental properties since 2009

A complete management service for local, national and overseas landlords

You've made a considerable investment in your property, so we're thorough in finding the right tenant for it and keeping it let. Our team of 30+ specialists are dedicated to connecting quality tenants with reputable landlords. 

We’re proud to say it’s extremely rare for landlords to leave us after they’ve joined - the ongoing service they receive is as seamless as the switch.

Our dedicated departments of specialists allow us to work at scale and cover all aspects of property management.

Our dedicated lettings department

  • Realistic rental valuations to minimise void periods
  • List your property promptly and attract quality tenants 
  • Carry out professional viewings
  • In house key-cutting
  • Full application referencing to minimise risk
  • Mid-term and exit inspections included as standard
  • Ensure your property is fully compliant
  • We keep on top of changing legislation

Skilled team of finance specialists

  • Only pay a management fee when your property is occupied
  • Yearly rent reviews in line with market rates
  • Receive your rental payment on last day of every month
  • Access to an online portal to view all your statements
  • We have a dedicated process to chase up arrears
  • Serving notices on your behalf when required
  • Deposits stored securely with deductions when necessary

An in-house works department

  • 24 / 7 repair reporting for tenants directly to our team
  • Access to our exclusive in-house team of 6 skilled tradespeople
  • No obligation to use our works team if you’d rather sort yourself
  • 6 month guarantee on all works carried out by our team
  • Professional cost-effective works
  • In-house team of 3 focused on arranging all repairs / refurbs
  • We’ve created tenant how-to videos to minimise your costs
  • You’ll have a Fixflo login which keeps a record of all jobs

Help buying and selling investment properties

  • Access to worthwhile investment opportunities on our portal
  • We’ll assist negotiations and advise you based on your goals
  • Use our knowledge of the lettings market to provide insight on realistic income
  • Offer reliable advice on potential red flags or maintenance issues
  • Help you buy with confidence as we assist with the progression
  • Can assist you to sell your property quickly, at a fair price

Here to help you get the right insurance in place

  • We’ll check your current policy to ensure it's appropriate
  • Free consultations about your insurance options, with no obligation
  • We’re an appointed representative of HL Partnership Limited (HLP)
  • HLP is authorised and regulated by the Financial Conduct Authority
  • If you’re covered with us, we’ll remind you a month before renewal
  • Extra cover available for your peace of mind such as rent protection
  • Guidance and information contained within is subject to the UK regulatory regime and is targeted at consumers based in the UK
  • View our Privacy, Cookies and Complaints policies and procedures

Get a rental valuation and have your property listed within a week

Reviews from our landlords

"I left everything for them to sort from photos, advertising and showing tenants round. I had tenants in my properties within a week. I can not fault them at all, I would definitely recommend them."

Victoria M

"I had tenants move out in Nov & Ultralets managed to get new tenants into the property within 2 weeks without me incurring a costly void period. They always keep maintenance costs down by only doing repairs which are required."

Stephen G

"We have lived abroad for awhile and the team at Ultralets have looked after our property in Hull for six years. The whole team have been professional, friendly and quick to respond to any questions."

Jezz W

"Ultralets have been managing my properties in Hull for just over a year. I have found Spencer and his team to be professional and reliable. The whole team at Ultralets are efficient and courteous."

Gary T

"The team at Ultralets have done it again. Ben, one of the engineers, has done an incredible job. Managing to avoid further damage by spotting and fixing a leak that I knew nothing about. Great work again."

Samantha H

"We can highly recommend Ultralets. From the sourcing of our properties to the refurbs, the accounting staff and now the lettings team, they have all been excellent."

Sue V

"After having issues with previous letting agents, I decided to make a change and have only heard good things about Ultralets, and I can confirm they are all true."

Sam S

"The team have been a breath of fresh air - always someone available on the end of the phone, polite, experienced and courteous, emails responded to promptly, just super efficient."

Meredith A

How much does our service cost?

We’re transparent about our management fees. It’s a % of the rental income based on how many properties you instruct us to manage

You only pay a management fee when your property is occupied.
There is a minimum management fee of £37 + VAT per month.
A letting fee of £250 + VAT is charged when a new tenant is onboarded.

Request a copy of our full Terms of Business from our Lettings Manager.

Contact our Lettings Manager, Jake, for a rental valuation or to find out more.

Our customers rate us as an excellent local agent  

Frequently asked questions

  • How quickly will you let my property?

    A question we get regularly but a difficult question to answer accurately. Of course, this depends on the market demand, location, rental asking price and condition of your property. We aim to let every property within 3 weeks of listing it. Ultralets regularly hold the #1 spot on Zoopla for the speed of our lets. We hope you'll agree that finding the right tenant is the most important aspect of letting any property. 

  • Can works be arranged so my property is ready to rent?

    Before listing any property we carry out an inspection to make sure that the property is up to the required legal safety standards and advise on any necessary work. We also make recommendations for any improvements we think you could make to achieve a higher rent or attract a better tenant. Our team can arrange and carry out any required work prior to letting.

  • If my tenant reports a repair issue how do you deal with it?

    As soon as a repair is reported through our online reporting system we send it on to you via email for review. At this point, you can either carry out the repair yourself, instruct your own contractor, or pass the job back to us to be sorted by our in-house team. The issue may require further inspection to determine the route cause which a member of our team would carry out. 

  • Will I ever hear from my tenant directly?

    No, there are no circumstances in which we will pass any of your personal details on to your tenants. Unless we are specifically requested to do so, by you, in writing. You will always hear from a member of our team if there is something to discuss relating to your property.

  • How easy is it to switch management from another agent?

    We make it a really hands-off process for you. All we need from you is our terms of business signed and returned. You will need to give the required notice to your current agent but once they are notified we can arrange to collect all certification, tenancy agreements, tenant contact information and keys. At that point, we will make contact with your tenants and make them aware of the switch.

    Are you tied up in a contract with an exit fee for leaving your current agent? Don't worry, we've got you! We pay your agent's exit fees so you can move over without a hefty fee.

  • Can Ultralets help me source another investment property?

    Absolutely. Our experienced team work with you to find you property investment opportunities in East Yorkshire that fit your investment goals.

    We provide reliable advice on the type of tenant you could expect, achievable rental income, predicted costs of refurbishment and capital growth potential.

    Find out more.

  • How will my rental income be paid to me?

    At the start of every year, we send over a summary of the exact dates every month in which you will receive your rent money for the upcoming 12 months. On this monthly disbursement day, you will also receive your statement on our client portal. We will notify you that it is ready to view via email on the final working day of the month. What does an Ultralets landlord statement look like? We've written a whole blog about it here.

  • Why should I use a letting agent to manage my property?

    You can manage your own property of course but using a good letting agent represents excellent value for money. Having access to a team of professionals who can collect your rents, be your main contact with your tenant, keep your property occupied and well maintained and keep you abreast of the incoming legislation in our industry is extremely important. Not to mention it frees you up to focus on doing what you want to do. It's also worth noting that your management fees are a tax-deductible expense.

  • What accreditations do Ultralets have?

    We are regulated by the association of residential letting agents. This means we uphold the highest industry standards. We have our client account audited annually and we abide by a strict code of practice. Even if you don’t use us to manage your property we'd recommend using an agent that is ARLA regulated.

  • How do you reference applications for my property?

    Take a look at our 'Apply for a property' page to see exactly what we ask our tenants for when they apply for your property. A written reference from the applicant's current landlord and place of work is important and it's critical that a tenant can provide evidence of continuous rental payments at a previous address. Under both our full management and let only services, you as the landlord will make the final decision on whether an application is accepted or not.

  • What happens if the tenant reports an issue out of hours?

    Tenants report all repairs through Fixflo so we have a log of all communication and requests. We have a team dedicated to keeping on top of all requests and dealing with them promptly. For repair types that are flagged as an emergency situation, tenants will receive our emergency 24/7 contact phone number so we can help resolve the issue.

    Some repairs that are reported are common faults that have an easy fix. Instead of sending out one of our engineers, we have put together a series of step by step videos to show the tenant how they can resolve the issue themselves. That way, they have their repair sorted quickly and easily and you as a landlord don't have the expense of the repair.

  • What happens if a tenant damages my property?

    Let’s say, for example, that a window is damaged during a tenancy and we have sufficient evidence to suggest this was done by a tenant.

    The repair would need to be carried out the repair as normal, you as the landlord would pay for it and the invoiced amount will be contested at the end of the tenancy and deducted from the deposit. In most cases though, the tenant will offer to pay for it there and then.

  • Do you have a complaints procedure?

    It's very rare that a landlord feels like they need to issue a complaint. However, if you did ever want to bring an issue to our attention, we ask that you email our lettings manager, Jake, with the details of your complaint so we can look for a solution. We will always do our best to resolve or explain any issue but if you were still unhappy we will refer you to our redress scheme 'The Property Ombudsman Service' (TPOS).

  • How much do Ultralets charge?

    Every agent should publish a schedule of their charges to tenants and landlords by law. We're transparent about our management fees and they're listed above. You can request our Terms of Business to find out more.

A must-watch for landlords

Catch up on our YouTube channel where we interview guests and our team members to discuss the topics that landlords care about most. From scaling your property portfolio to funding your next investment and understanding what goes into running a lettings business. Be sure to like and subscribe for regular content.