Our customers rate us as an excellent local agent
I highly recommend Ultralets to anyone looking to rent in Hull. I am currently abroad and looking for a property to rent was proving to be impossible, until I found Ultralets. Ultralets was the only agency that allowed me to start a rental process remotely. Both Sophie and Tina helped making the process very smooth and they were fantastic at answering all my questions in details. I don't think I will ever want to deal with any other letting agency in Hull - they set the bar too high! :) Nothing less than FIVE STARS TO ULTRALETS, also for their great website which is very easy to navigate through!
We are so glad we chose Ultralets to be the managing agent for the 4 rental properties that we own in Hull; living over 200 miles away it was crucial that we got this right. One of the reasons that we chose Ultra Lets was because with them being a small independent lettings agent, we felt that we were more likely to receive a more tailored and personalised service than from a bigger regional company. From the off we have not been disappointed. Ultra Lets’ communications have been excellent, plus they are super-efficient at handling repairs and other queries. In addition they have been brilliant at reletting our properties with short void periods whenever they have become vacant. I’m sure their creative use of social media in marketing vacancies has a large part to play in this. And all this always delivered in a really friendly manner by their small team of lovely staff. And now we have the Covid 19 lockdown and I have to say that Ultra Lets’ response to the extreme challenge of maintaining business continuity whilst protecting the safety of everyone involved has been nothing short of magnificent. The market leading measures that Ultra Lets have introduced include staff homeworking in a seamless way, and their incredibly creative and innovative new contactless viewings and lettings process. The creativity and innovation of Spencer and his staff is, I am sure not only down to their calibre as individuals, but also the smallness of the company which allows for the creativity, adaptability and innovation that might not be possible for larger companies with more cumbersome processes. If you are thinking of using the services of a letting agent in Hull as either a landlord or a tenant, I cannot recommend them enough.
Having rented a property out using ‘traditional estate agents’ for a while, I decided to try something different. Could not be more pleased with Ultralets; they bring the rental experience into the 21st century and offer a hassle-free, seamless, high quality experience for both tenants and landlords. Slick, affordable and efficient with excellent, responsive customer service attached. I will definitely continue to use them going forward and highly recommend them.
I have been a Landlord of properties in Hull for more than 35 years, initially managing them myself, but a few years ago I moved out of the area, so let a local Agency take over the management, but I was not happy with their service, so I decided to try Ultralets, what a breath of fresh air this has been compared to my previous Agency. From my first meeting with Spencer I knew I would be in good hands, their service from the start has been both professional, & helpful, and their management techniques are up to the minute, such that that I no longer feel the need to come back to Hull as I used to do,to check up on the properties, I am more than happy to leave it to Ultralets to look after my interests, and feel reassured that they are working for me. since moving to them I have not had many vacant periods in the tenancies, unlike my previous agents Jake on the Lettings team has been so helpful in sorting out some really difficult issues during the transfer, his knowledge of the property market in Hull is impressive, and Russ on the maintenance team sorts out all the problems without any hassle to me. In short, I couldn't be happier that I made the Move, & I have even entrusted them with the sale of some of my investment properties & I look forward to a long association with Ultralets.
I can't say more than Ultralets have ticked all the boxes for me. Service has always been professional yet importantly, friendly. They have been always been responsive ,even when asked what must have been to them, seemed pretty basic matters. A great support to a novice landlord.
The team at Ultralets worked so professionally when we decided to move our whole portfolio of properties over to Ultralets from our previous agents. It was so seamless and looking back we should have done this sooner. There systems and processes make our lives as landlords so much easier. We now recommend them to all investors and landlords. Great work thanks guys.
Great Quality service. Property Advertisements extremely high quality love the 3d tours. Attracted great response and had my rental property occupied very quickly with a wide choice of tenants before letting the property. Ultralets provides a service second to none. Job creation and tracking software for monitoring issues raised by my tenants is excellent. I know what's outstanding and get automated reminders with slot booking dates function. The software is great but this is simply an addition to the core of the business and that, is a great team who are willing to respond quickly and effectively to solve both every day and long term issues. What a great team. Special thanks Sophie and Jake. Thanks Ultralets
When I was trying to rent a property for the first time, they did everything for me. I knew nothing. They explained everything and it was like we agreed. I live in the same property for a year and a half. They respond to every querry, always do their best to resolve an issue and their online report system is fabulous. Their engineers are fast and get the ob done fast. After a year in this property, I am thinking about buying a property. Since I never bought a property, I needed advice. Ultralets set up a meeting the same day! They gave me all the information and advice on buying a property. I was amazed how friendly and helpful they were. They are not my letting agency anymore. They are my friends! You cannot go wrong by choosing Ultralets!
Top marks to Ultralets. I handed them the keys to my Buy to Let property three days before the Covid lock down. No businesses knew what to expect, virgin territory for everyone. Ultralets got their remote systems up and running rapidly and found me a tenant within four weeks. Marketing, video tours, referencing, paperwork and move in all done by remote. Ultralets are proactive, adaptable and keen to please. My points of contact have be Jo, Alice and Spencer all of which have been a pleasure to deal with. I'm more than happy to recommend them to anyone thinking of doing business with them.
We have been trying to purchase investment property in Hull. With luck, one agent recommended Spencer of Ultra Lets when we enquired about letting agents. Spencer has and still is, devoting a huge amount of time in our quest. One bought and another to go so far. We do not know Hull and without Spencer's guidance could well have invested in the wrong property in the wrong area. Any questions we have raised have been responded to very promptly and frankly. A thoroughly pleasant experience. Spencer also has some great contacts who have assisted in providing quotes for re-roofing, new pvc doors and internal furnishing and building works. What a package!
We've produced a short video to help you get to know who we are, where we work and what we do. We keep our operation small and really get to know our customers so that we can focus on their individual requirements every day.