The art of successful viewings 👀

30 Jan 2024

"Viewings are just opening the door so people can look around" ❌ WRONG

It’s a chance for those in our field-based lettings team, like Raj, to gain useful info on prospective tenants and their feedback on the property - which both contribute to maximising the speed of let for landlords ✅

It’s not unusual for Raj to carry out 20+ viewings in a single day, where he’ll be:

🔹 Reporting back to the office team any important info about the prospective tenant

🔹 Promoting the property and gauging how interested the viewer might be

🔹 Make notes of any potential issues with the property / recommendations for the owner

🔹 Informing applicants of the rental process and answering any questions

🔹 Speeding up applications by directing viewers to an instant application form via a QR code

Shoutout to Raj for the fantastic job he does every day - always appreciated!

It’s not just us who think it either, these prospective tenants left glowing reviews for him too:

“Raj struck the perfect balance between professionalism and friendliness, making the property tour both informative and enjoyable. He was well-prepared to answer all my questions, showing great knowledge and patience.” - Henry W

“Raj was really helpful in showing me around the house and telling me why the house is great even though I have already liked the house from the pictures. Unlike some agents that will tell you to look around by yourselves.” - Olayanju B

“His customer service was spot on, he was polite, could have a laugh with him and was incredibly helpful giving me info and walking me through the application process.” - Alexander B

Interested in finding out more about our viewings and management service? 

Contact our Lettings Manager, Jake, to get further information and have a chat about how we can help to find a quality tenant for your property: 01482 562562

Posted By

Courtney Wood

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