In house
works team.
A dedicated team of operators and engineers providing responsive property maintenance for landlords across Hull, Beverley, the East Riding & Lincolnshire.
3x
Operators
6x
Engineers
No more 4am phone calls. We handle all repair requests on your behalf…
We don’t just manage your property, we help look after it too. Our dedicated in-house works team handles everything from everyday repairs to larger renovation projects, exclusively for our managed landlords. There’s no obligation to use the service, but it’s there whenever you need it, giving you the reassurance that help is always on hand.
While there is absolutely no obligation to use our team if you prefer to handle maintenance yourself, most of our landlords find it incredibly reassuring to know we are always on standby and enjoy the perks:
Why our in-house Engineers are a solid solution for repairs:
Cost-effective, no-obligation quotes
You’ll be informed of what the cost associated with each job is to approve before going ahead.
Every job carried out by our engineers is to a professional standard and comes with a 6 month guarantee.
Quality you can trust
We can be more responsive to jobs than third party contractors to be reactive and keep your tenant happy.
Supercharged response times
How we save landlords money
32% of all reported repairs are resolved at zero cost to the landlord, completely without your involvement.
How? We’ve created a library of tenant how-to videos and troubleshooting guides for easy-to-resolve issues.
If there’s a simple fix a tenant can safely handle themselves, our team will guide them through it. This gets the tenant back up and running quickly and saves you from paying for an unnecessary call-out fee. We always act in the best interest of both parties - resolving issues as promptly, safely, and as cost-effectively as possible.
You’re shielded from 98% of repairs comms
When a tenant has an issue, they log it directly with our team 24/7. From there, we handle the logistics so you don’t have to. We shield our landlords from 98% of all back-and-forth communication regarding repairs.
You can even control how and when you are contacted by our team. You can align your communication windows to your specific time zone (a feature our overseas investors love) or turn on Holiday Mode when you’re away. Please rest assured that your tenants’ safety is our priority. If an emergency occurs outside your chosen contact hours - such as a gas leak, water leak, or a critical security issue - our team will act responsibly and fix it immediately. We will never leave a tenant in an unsafe environment.
Repair reports are timestamped and tracked
We know that transparency is everything when it comes to your investment. You will never be left wondering what happened, when it happened, or how much it cost. Every single repair request is automatically timestamped the second it enters our system, ensuring no issue is ever missed or delayed.
Our workflows are optimised for speed, meaning requests are triaged and dealt with accordingly. We maintain a meticulous, transparent digital audit trail for every job. From the initial tenant report to the final sign-off, you have a complete record for your legal compliance and financial peace of mind.
