12 Dec 2019
Christmas is just around the corner! Our decorations are up in the office and our favourite festive tunes are on. All that’s left to do is to let you know when we’ll be open over Christmas:
Office opening hours
23rd December - Open as normal, 9am - 5pm
24th December - 1st January CLOSED
2nd January - Open as normal, 9am - 5pm
If you wish to enquire about a property over this time, please email us on hello@ultralets.co.uk and this will be picked up sporadically.
Emergency repairs contact information
We have an emergency contact number (07808 549 892) which can be called for any urgent repairs needed. You can also contact us on Whatsapp (01482562562) or report a repair online 24/7.
Callout charges are doubled on Bank Holidays for our works team, they will only be instructed in emergency situations.
The Gas Company opening hours / extra charges
Extra callout charges apply from 24th December - 1st December for all work carried out by The Gas Company:
24th December
Initial callout charge (includes first 30 minutes on site): £59
Charge per 30 minutes thereafter: £29.50
Office hours: 8am - 5pm
Out of hours callout engineers: 5pm - 8am
25th December
Initial callout charge (includes first 30 minutes on site): £89
Charge per 30 minutes thereafter: £44.50
Office hours: CLOSED
Out of hours callout engineers: 24 hours
26th December
Initial callout charge (includes first 30 minutes on site): £89
Charge per 30 minutes thereafter: £44.50
Office hours: CLOSED
Out of hours callout engineers: 24 hours
27th December
Initial callout charge (includes first 30 minutes on site): £59
Charge per 30 minutes thereafter: £29.50
Office hours: 8am - 5pm
Out of hours callout engineers: 5pm - 8am
28th December
Initial callout charge (includes first 30 minutes on site): £59
Charge per 30 minutes thereafter: £29.50
Office hours: 8am - 5pm
Out of hours callout engineers: 5pm - 8am
29th December
Initial callout charge (includes first 30 minutes on site): £59
Charge per 30 minutes thereafter: £29.50
Office hours: CLOSED
Out of hours callout engineers: 24 hours
30th December
Initial callout charge (includes first 30 minutes on site): £59
Charge per 30 minutes thereafter: £29.50
Office hours: CLOSED
Out of hours callout engineers: 24 hours
31st December
Initial callout charge (includes first 30 minutes on site): £59
Charge per 30 minutes thereafter: £29.50
Office hours: 8am - 5pm
Out of hours callout engineers: 5pm - 8am
1st January
Initial callout charge (includes first 30 minutes on site): £89
Charge per 30 minutes thereafter: £44.50
Office hours: CLOSED
Out of hours callout engineers: 24 hours
The Gas Company aim to respond to all fault calls within 24 hours. This is an emergency service only and if a repair cannot be achieved within 1 hour the appliance or property will be made safe and arrangements made to complete the work the next available working day. All parts and materials will be charged separately and in addition to the charges indicated. If access cannot be gained on an authorised emergency callout, the relevant callout charges will still apply.
Rated 5 stars on Google
by our customers