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If you’re one of our customers, it’s likely that you’re familiar with Jo...

She keeps things running smoothly for us here, she’s truly a key part of our team. In this Q&A you’ll find out more about her and her role with us: 

Q: To kick things off, tell us about your background. Have you always been in the lettings industry?

A: No, this role was completely new for me when I joined 2 years ago. I used to work in retail but wanted a totally new career. When I saw that Ultralets were hiring I immediately applied and I’ve never looked back!

Q: What do you enjoy about working at Ultralets?

A: It’s such a pleasure to come into work, I love it. We all work so well as a team and have a good laugh in the office too.

Side note: whilst we were asking Jo this question, the rest of the team piped up and said we had to mention the AMAZING pizza toasties she makes. So, shout out to the toasties!

Q: What does a normal day in the office look like for you, Jo? 

A: I communicate a lot with landlords and tenants. One of the best parts of the job for me is when a landlord or tenant walks in, I’m big on face-to-face communication to provide the best possible customer service I can. The job I do can be really varied, every day is different. Some days I’ll be doing inventories and exit inspections, others I’ll be managing move-ins, organising works quotes, creating tenancy agreements, doing viewings and keeping gas safety checks up to date.

Q: We specialise in lettings in Hull, where’s your favourite Hull location?

A: It’s got to be the marina area - it feels really peaceful. When I want to kick back, relax and unwind that’s where I go. I also love the old town with its narrow, cobbled streets.

Q: Name something you can’t live without…

A: My glasses, I wouldn’t be able to see anything without them! My family and friends too. 

Q: Describe your dream home...

A: I visit a lot of properties which helps me narrow down what I’d love in my next home. I would adore a cosy cottage but if money was no object... a glamourous villa with a pool in the sun, bliss! 

So there you have it, a bit of background info about our Lettings Negotiator, Jo. She’s a crucial member of our team! Jo, if you’re reading this, thanks for all your hard work :)


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